We provide a complete, systematic and standardized 30-day return system for all global customers purchasing clothing products in our store. This policy covers all daily wear, casual outfits, fashion dresses, outerwear and standard apparel series, ensuring comprehensive after-sales protection for every order. Customers can apply for return or exchange freely within the valid return period after receiving the goods.

To ensure successful return processing, all returned clothing must maintain original factory condition without any usage traces. Items must be unworn, unwashed, clean and intact, free of stretching, fading, pilling, damage, stains and unpleasant odor. All original packaging, brand tags, care labels and supporting accessories must be completely returned without loss or damage. We reserve the right to refuse returns for items that fail condition verification.

Due to hygiene limitations and product characteristics, intimate apparel, swimwear, socks and personalized custom clothing are non-returnable and non-exchangeable. All discounted clearance goods and promotional final-sale items are also excluded from after-sales return services to maintain uniform store sales standards.

Personal reason returns including size incompatibility, style dislike, color difference and unnecessary purchase changes require customers to cover return shipping fees. For quality-related issues such as manufacturing defects, broken stitching, fabric damage, wrong delivery and missing items, our store will fully afford all return logistics costs and solve after-sales problems efficiently.

Once our warehouse completes comprehensive inspection and verification, refunds will be issued within 7 working days to your original payment channel. We support size and color exchange for all eligible standard clothing. Customers are recommended to contact our online customer service in advance to obtain professional return guidance and standard operating procedures to avoid return delays and disputes.